TailorDesk
TailorDesk
TailorDesk
A Application for Tailors and Tailoring Business to maintain their clients and their requirements and manage and organise the work accordingly
A Application for Tailors and Tailoring Business to maintain their clients and their requirements and manage and organise the work accordingly
TailorDesk
A Application for Tailors and Tailoring Business to maintain their clients and their requirements and manage and organise the work accordingly
TailorDesk is a business based application where Tailors and the owners of Tailoring business will get the feature to effectively manage their clients. TailorDesk target users like Tailors, People in Tailoring Business and Tailor shop owners.
TailorDesk is a business based application where Tailors and the owners of Tailoring business will get the feature to effectively manage their clients. TailorDesk target users like Tailors, People in Tailoring Business and Tailor shop owners.
The Product
The Product
Tailoring Business owners find it hard to collect all the basic data from the clients and also when not available at site, they find it hard to share client data to the co-workers.
The co-workers in the Tailoring business finds it hard to collect the client requirement when the owner is not available which leads to delay in work.
Tailoring Business owners find it hard to collect all the basic data from the clients and also when not available at site, they find it hard to share client data to the co-workers.
The co-workers in the Tailoring business finds it hard to collect the client requirement when the owner is not available which leads to delay in work.
The Problem
The Problem
To create a app which will help the Tailoring Business manage their clients efficiently and can maintain the cordination of Owners and Co-workers without much efforts.
To create a app which will help the Tailoring Business manage their clients efficiently and can maintain the cordination of Owners and Co-workers without much efforts.
The Goal
The Goal
TailorDesk is a business based application where Tailors and the owners of Tailoring business will get the feature to effectively manage their clients. TailorDesk target users like Tailors, People in Tailoring Business and Tailor shop owners.
The Product
Tailoring Business owners find it hard to collect all the basic data from the clients and also when not available at site, they find it hard to share client data to the co-workers.
The co-workers in the Tailoring business finds it hard to collect the client requirement when the owner is not available which leads to delay in work.
The Problem
To create a app which will help the Tailoring Business manage their clients efficiently and can maintain the cordination of Owners and Co-workers without much efforts.
The Goal
Understanding Domain & Users
Step 1 : Mind Mapping
Step 1 : Mind Mapping
To understand about the users there role play in tailoring business I created a mindmap to understand what task they perform and what are the interactions they have to make with clients.
To understand about the users there role play in tailoring business I created a mindmap to understand what task they perform and what are the interactions they have to make with clients.
I also understood that the user groups are less literated, but use normal day to day social apps and are literate enough to use digital tools. So I followed that the age group using application can be from 20 to 40 yrs.
I also understood that the user groups are less literated, but use normal day to day social apps and are literate enough to use digital tools. So I followed that the age group using application can be from 20 to 40 yrs.
Step 2 : Finding Pain Points
Some of the usual data gets missed while gathering data. And also keeping all requirements in one place creates mess.
1
Collecting Requirement
When the owner is not available, the coworkers finds it hard to collect data to start working for client, even the owner is not able to share the information
2
Sharing Client Details
So the client profile is missing when the owner wants to connect to the client to get some information for work , even the workers are not able to connect, when owner is not available
3
Client Profile
Which of the work is taken up by which worker confuses the co-workers, so sometimes this leads to confusion withing co-workers.
Which of the work is taken up by which worker confuses the co-workers, so sometimes this leads to confusion withing co-workers.
4
Tracking Progress
Step 2 : Finding Pain Points
Some of the usual data gets missed while gathering data. And also keeping all requirements in one place creates mess.
1
Collecting Requirement
When the owner is not available, the coworkers finds it hard to collect data to start working for client. Even the owner is not able to share the information
2
Sharing Client Details
So the client profile is missing when the owner wants to connect to the client to get some information for work Even the workers are not able to connect, when owner is not available
3
Client Profile
Which of the work is taken up by which worker confuses the co-workers. So sometimes this leads to confusion withing co-workers.
4
Tracking Progress
Understanding Domain & Users
Step 1 : Mind Mapping
To understand about the users there role play in tailoring business I created a mindmap to understand what task they perform and what are the interactions they have to make with clients.
I also understood that the user groups are less literated, but use normal day to day social apps and are literate enough to use digital tools. So I followed that the age group using application can be from 20 to 40 yrs.
Step 2 : Finding Pain Points
Some of the usual data gets missed while gathering data. And also keeping all requirements in one place creates mess.
1
Collecting Requirement
When the owner is not available, the coworkers finds it hard to collect data to start working for client. Even the owner is not able to share the information
2
Sharing Client Details
So the client profile is missing when the owner wants to connect to the client to get some information for work Even the workers are not able to connect, when owner is not available
3
Client Profile
Which of the work is taken up by which worker confuses the co-workers. So sometimes this leads to confusion withing co-workers.
4
Tracking Progress
Ideating for Solutions
Persona 1
Pankaj Rathod is a Owner of Tailoring Business
who needs an app where he can maintain his client details and requirements, because he sometimes mess up with gathering regular details to share it with workers
Problem Statement 1
Aman Sharma is a Worker in Tailoring Business, who needs an app where he can get all the details of clients and their requirements, because his owner is not available sometime which lead to delay in work for client
Problem Statement 2
Persona 2
Goal : Delivering Work/Order to client
Journey Mapping
Ideating for Solutions
Persona 1
Persona 1
Pankaj Rathod is a Owner of Tailoring Business
who needs an app where he can maintain his client details and requirements, because he sometimes mess up with gathering regular details to share it with workers
Pankaj Rathod is a Owner of Tailoring Business
who needs an app where he can maintain his client details and requirements, because he sometimes mess up with gathering regular details to share it with workers
Pankaj Rathod is a Owner of Tailoring
Who needs An app where he can maintain his client details and requirements, because he sometimes mess up with gathering regular details to share it with workers
Problem Statement 1
Problem Statement 1
Aman Sharma is a Worker in Tailoring Business, who needs an app where he can get all the details of clients and their requirements, because his owner is not available sometime which lead to delay in work for client
Aman Sharma is a Worker in Tailoring Business, who needs an app where he can get all the details of clients and their requirements, because his owner is not available sometime which lead to delay in work for client
Aman Sharma is a Worker in Tailoring Business who needs an app where he can get all the details of clients and their requirements, because his owner is not available sometime which lead to delay in work for client
Problem Statement 2
Problem Statement 2
Persona 2
Persona 2
Goal : Delivering Work/Order to client
Journey Mapping
Defining Solutions
Task 1: Taskflow
Task 1: Taskflow
User Task: Sharing client profile with users
Task 2: Digital Wireframes
Task 2: Digital Wireframes
Task 3: Low Fidelity Prototype
Task 3: Low Fidelity Prototype
The low-fidelity prototype connected the primary user flow of adding a new client and sharing the client with profiles and also some basic navigation, so that the prototype could be used in usability testing with users
The low-fidelity prototype connected the primary user flow of adding a new client and sharing the client with profiles and also some basic navigation, so that the prototype could be used in usability testing with users
Task 4: User Testing
Task 4: User Testing
Research Questions
How a owner can manage the clients within organisation by not letting any errors or delay in service to clients?
How the workers with even lesser knowledge can interact and help the application for their benefits?
What features will help users to perform task easily?
What collaboration method shall be used for the workers and owners?
How a owner can manage the clients within organisation by not letting any errors or delay in service to clients?
How the workers with even lesser knowledge can interact and help the application for their benefits?
What features will help users to perform task easily?
What collaboration method shall be used for the workers and owners?
How a owner can manage the clients within organisation by not letting any errors or delay in service to clients?
How the workers with even lesser knowledge can interact and help the application for their benefits?
What features will help users to perform task easily?
What collaboration method shall be used for the workers and owners?
Participants
Regular mobile users
2 male and 3 female all aged between 20 to 35 years
Participants will be regular mobile users and will be given the hint of what the concept of product is, so they can empathize.
Regular mobile users
2 male and 3 female all aged between 20 to 35 years
Participants will be regular mobile users and will be given the hint of what the concept of product is, so they can empathize.
Methodology
Methodology
Unmoderated Usability Testing
Location : Remote
Date : Sessions will take place during 29 of August,2021
Length : Each session will last 10-15 mins, based on a list of prompts
Compensation : No compensation
Old Version
After Recommendation
Insights from User Testing
Users want to see Add Client button on Home Screen
Users want to see Add Client
button on Home Screen
Users want to see Add Client
button on Home Screen
Supporting evidence from Usability Study
3 out of 5 participants were not aware of the quick button and its fuction to add client.
3 out of 5 participants used Primary Navigation buttons to Add Client
3 out of 5 participants used Primary Navigation buttons to Add Client
"I hope the Add Icon will be for adding a client" - Monal
"As Adding Client is main task I think so it must be in a Main Screen" - Praveen
"As Adding Client is main task I think so it must be in a Main Screen" - Praveen
The low-fidelity prototype connected the primary user flow of adding a new client and sharing the client with profiles and also some basic navigation, so that the prototype could be used in usability testing with users
Defining Solutions
Task 1: Taskflow
Task: Sharing client profile with users
Task 2: Digital Wireframes
Task 3: Low Fidelity Prototype
Task 4: User Testing
Research Questions
How a owner can manage the clients within organisation by not letting any errors or delay in service to clients?
How the workers with even lesser knowledge can interact and help the application for their benefits?
What features will help users to perform task easily?
What collaboration method shall be used for the workers and owners?
Participants
Regular mobile users
2 male and 3 female all aged between 20 to 35 years
Participants will be regular mobile users and will be given the hint of what the concept of product is, so they can empathize.
Methodology
Unmoderated Usability Testing
Location : Remote
Date : Sessions will take place during 29 of August,2021
Length : Each session will last 10-15 mins, based on a list of prompts
Compensation : No compensation
Old Version
After Recommendation
Insights from User Testing
Users want to see Add Client
button on Home Screen
Supporting evidence from Usability Study
3 out of 5 participants were not aware of the quick button and its fuction to add client.
3 out of 5 participants used Primary Navigation buttons to Add Client
"I hope the Add Icon will be for adding a client" - Monal
"As Adding Client is main task I think so it must be in a Main Screen" - Praveen
The low-fidelity prototype connected the primary user flow of adding a new client and sharing the client with profiles and also some basic navigation, so that the prototype could be used in usability testing with users
Designing Solutions
Task 1: Style Guide
Task 1: Style Guide
Task 2: High Fidelity Designs
Task 2: High Fidelity Designs
Settings Tab
Burger Menu
Work Dashboard
Work Dashboard
Important Profiles
Important Profiles
Clients Listing
Clients Listing
Home Screen
Home Screen
Task 3: High Fidelity Prototype
Task 3: High Fidelity Prototype
The high-fidelity prototype connected the primary user flow of adding a new client and sharing the client with profiles and also some basic navigation, so that the prototype could be used in usability testing with users
The high-fidelity prototype connected the primary user flow of adding a new client and sharing the client with profiles and also some basic navigation, so that the prototype could be used in usability testing with users
Defining Solutions
Task 1: Style Guide
Task 2: High Fidelity Designs
Settings Tab
Burger Menu
Work Dashboard
Important Profiles
Clients Listing
Home Screen
Task 3: High Fidelity Prototype
The high-fidelity prototype connected the primary user flow of adding a new client and sharing the client with profiles and also some basic navigation, so that the prototype could be used in usability testing with users
Highlights
Accessibility Considerations
Accessibility Considerations
Most of the tailors in India prefer Hindi Language so the option for language change is provided to the users.
Language
Used icons to make navigation easy and also to make understand the users about the status or progress
Icons
As a sans-serif font, Roboto uses simplified characters which stand apart from each other and appear easier to read for users with dyslexia and visual impairment.
Typography
The color contrast I have is selected based on the Target age groups that are going to use the app.
The A11y test Ratio is:
9.25:1
WCAG AAA : Pass
The color contrast I have is selected based on the Target age groups that are going to use the app.
The A11y test Ratio is: 9.25:1 WCAG AAA : Pass
Color Contrast
The color contrast I have is selected based on the Target age groups that are going to use the app.
The A11y test Ratio is: 9.25:1 WCAG AAA : Pass
Color Contrast
As a sans-serif font, Roboto uses simplified characters which stand apart from each other and appear easier to read for users with dyslexia and visual impairment.
Typography
Used icons to make navigation easy and also to make understand the users about the status or progress
Icons
Most of the tailors in India prefer Hindi Language so the option for language change is provided to the users.
Language
Project Takeaways
The app make users feel easy to complete the task and feels the need of app has been well defined.
One quote from feedback
“The app looks good and when comes to working, it will be a much ease of efforts for tailors and businesses to manage client. Its simple yet effective”
The app make users feel easy to complete the task and feels the need of app has been well defined.
One quote from feedback
“The app looks good and when comes to working, it will be a much ease of efforts for tailors and businesses to manage client. Its simple yet effective”
Impact
While I began with the app, I had a clear set of thought what has to be achieved, but when i moved towards the Usability testing part, I found what users really thing and also while reviewing the project I also got a suggestion for security threat. So that really opened up my mind to look and observe things with broader perspective
What I learned:
Highlights
Accessibility Considerations
The color contrast I have is selected based on the Target age groups that are going to use the app.
The A11y test Ratio is: 9.25:1 WCAG AAA : Pass
Color Contrast
As a sans-serif font, Roboto uses simplified characters which stand apart from each other and appear easier to read for users with dyslexia and visual impairment.
Typography
Used icons to make navigation easy and also to make understand the users about the status or progress
Icons
Most of the tailors in India prefer Hindi Language so the option for language change is provided to the users.
Language
Project Takeaways
The app make users feel easy to complete the task and feels the need of app has been well defined.
One quote from feedback
“The app looks good and when comes to working, it will be a much ease of efforts for tailors and businesses to manage client. Its simple yet effective”
Impact
While I began with the app, I had a clear set of thought what has to be achieved, but when i moved towards the Usability testing part, I found what users really thing and also while reviewing the project I also got a suggestion for security threat. So that really opened up my mind to look and observe things with broader perspective
What I learned: